This Refund Policy explains how purchases are handled for games and services operated by Blue Helm Studios (“we,” “us,” or “our”) on the Roblox platform, including The Handcuff Game.
1. No Refunds Policy
All purchases made within our games are final and non-refundable.
This includes developer products, game passes, subscriptions, and any virtual items.
Once a transaction is completed, it cannot be reversed, refunded, or exchanged.
2. The Handcuff Game Purchases
All purchases made within The Handcuff Game are strictly non-refundable.
No refunds will be issued for accidental purchases.
No refunds will be issued if you no longer wish to use an item or feature.
No refunds will be issued for dissatisfaction with gameplay changes or balancing updates.
3. Subscriptions
If our games offer subscription-based features:
You may cancel your subscription at any time.
However, any payment already processed is non-refundable.
You will continue to receive subscription benefits until the end of the billing period.
No partial refunds or prorated refunds will be provided.
4. Virtual Currency (Robux)
All purchases are processed through Roblox using Robux.
We do not handle real-world payment processing.
Refunds for Robux transactions are subject to Roblox’s policies, not ours.
5. Loss of Items
No refunds or compensation will be provided for:
Loss of items due to moderation actions (e.g., bans or restrictions)
Game updates that modify or remove features
Technical issues outside of our control
6. Exceptions
We generally do not provide refunds under any circumstances. Any exceptions, if made, are at our sole discretion and are not guaranteed.
7. Contact
If you have questions regarding this policy, you may contact us at: