Last Updated: July 26, 2026
This Shipping Policy explains how BoardBooks.Store ("we," "us," or "our") ships orders. By placing an order with us, you agree to the terms outlined below. This policy should be read alongside our Terms of Service and Refund Policy.
At this time, BoardBooks.Store ships only to addresses within the United States and Canada, including Alaska, Hawaii, and Canadian territories, unless otherwise noted at checkout.
We do not currently ship internationally outside of these two countries. If our checkout system does not recognize your shipping address as being within the US or Canada, we are unable to fulfill your order at this time.
Orders are typically processed within 1–3 business days of purchase, not including weekends or holidays. During high-volume periods (such as sales events or holidays), processing times may take longer.
You will receive a confirmation email once your order has been processed and shipped.
Shipping rates are calculated at checkout based on your location, order weight, and the shipping method selected. Estimated delivery times vary by destination:
Delivery estimates are provided by our shipping carriers and are not guaranteed. Actual delivery times may vary due to weather, customs processing, carrier delays, holidays, or other circumstances outside of our control.
Once your order ships, you will receive a tracking number by email when available. Please allow up to 24–48 hours for tracking information to update after your order has shipped.
Orders shipped between the United States and Canada may be subject to customs processing, import duties, taxes, or brokerage fees imposed by the destination country. These charges, if any, are the responsibility of the customer and are not included in the price of your order or shipping cost.
BoardBooks.Store is not responsible for delays caused by customs processing.
Please double-check your shipping address before completing your order. BoardBooks.Store is not responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to correct it before the order ships, but we cannot guarantee changes once an order has entered processing.
If your order is lost, significantly delayed, or arrives damaged, please contact our support team. We will work with you and, where applicable, the shipping carrier to investigate and resolve the issue.
BoardBooks.Store is not liable for delays caused by shipping carriers once a package has left our facility, as outlined in our Terms of Service.
If a package is returned to us as undeliverable (for example, due to an incorrect address, refused delivery, or failure to claim the package), we will contact you to arrange reshipment. Additional shipping charges may apply to resend the order.
BoardBooks.Store may update this Shipping Policy at any time, including changes to our shipping destinations, rates, or carriers. The updated version will replace previous versions once published.
If you have questions about this Shipping Policy, please contact us:
Email: support@boardbooks.store
Company: BoardBooks.Store